Liteflow

1. Introduction

Welcome to LiteFlow. These Terms and Conditions govern your use of the LiteFlow platform and website (collectively, the "Service"). The Service is provided by S & I Photography Ltd (trading as LiteFlow), a company registered in England and Wales (the "Provider", "we", "us" or "our"). By accessing or using the Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you must not access or use the Service.

We expect to migrate the Service to a dedicated legal entity ("LiteFlow Ltd") in due course. When that happens, your contract will be novated to LiteFlow Ltd on the same terms and we will notify you in advance; until then, your contract is with S & I Photography Ltd (trading as LiteFlow).

2. Use of Service

LiteFlow provides a platform for school photographers and photography studios ("Studios") to manage their business operations, including:

Photo job and workflow management
Online ordering and e-commerce on tenant subdomains
Customer and parent communication
Print-lab routing and fulfillment
Reporting and analytics

3. Account Registration

To use certain features of the Service you must register for an account. By registering you agree to:

Provide accurate, current and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorised access
Accept responsibility for all activities under your account

4. Pricing and Payment

Our pricing is based on a percentage of sales processed through the Service. By using the Service you agree to:

Pay all applicable fees as described in our pricing schedule
Provide accurate payment information
Authorise us to charge your nominated payment method

All fees are exclusive of VAT and any other applicable taxes unless stated otherwise. VAT is charged under the VAT registration of S & I Photography Ltd.

5. Intellectual Property

The LiteFlow platform — including its design, source code, UI, documentation, and content authored by us — is owned by the Provider and protected by intellectual-property laws.

You retain all rights to your own content, including the photographs and business data you upload. By uploading content to the Service you grant us a limited, non-exclusive licence to host, process, and display that content solely as necessary to provide the Service to you.

6. Data Protection — GDPR Roles

The Service involves the processing of personal data within the meaning of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018. To make our respective responsibilities clear:

You (the Studio) are the data controller for personal data about parents, schools, end-customers, photographers and any other individuals whose data you upload to or generate through the Service. You determine the purposes and means of that processing.
LiteFlow is the data processor for that personal data. We process it only on your documented instructions, as set out in these Terms and our Privacy Policy.
For your own staff and account data (the data we collect about you as our customer — your contact details, billing, login credentials, support correspondence), LiteFlow is the data controller. Our Privacy Policy explains how we handle that data.

In our role as your processor we will: (a) process personal data only on your documented instructions; (b) ensure persons authorised to process the data are bound by confidentiality; (c) implement appropriate technical and organisational security measures; (d) assist you in responding to data-subject rights requests; (e) notify you without undue delay on becoming aware of a personal-data breach affecting your data; and (f) delete or return all personal data on termination, subject to legal retention requirements.

We may engage sub-processors (such as hosting, email, payment, and analytics providers) to deliver the Service. A current list is available on request. You authorise us to engage these sub-processors subject to a written contract imposing data-protection obligations no less protective than these Terms.

Our handling of personal data is further described in our Privacy Policy, which forms part of these Terms.

7. Limitation of Liability

To the maximum extent permitted by law, neither party shall be liable to the other for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, arising out of or in connection with these Terms or the Service.

Our total aggregate liability to you for any claims arising out of or in connection with these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence and for fraud.

8. Termination

Either party may terminate this agreement on reasonable notice. On termination:

You may export your data for 30 days following termination
We will retain your data for 90 days before secure deletion (or longer where required by law)
Outstanding fees remain payable

9. Changes to Terms

We may modify these Terms from time to time. We will provide notice of material changes by email or via the Service. Your continued use of the Service after the notice period constitutes acceptance of the modified Terms.

10. Contact Information

For any questions about these Terms, please contact S & I Photography Ltd (trading as LiteFlow) at hello@liteflow.co.uk.

This is a starter Terms & Conditions document. Before LiteFlow opens to public signup, this content will be reviewed by a legal professional to ensure full UK-GDPR and consumer-law compliance.